LoosEndz South Africa - Virtual Administration Services
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LoosEndz South Africa offers Professional Services for the unique and evolving needs of small professional services businesses who want quality and flexible virtual support, at the right price.
We are focused on providing professional administrative services to our clients. It is our aim to build a dynamic company within South Africa, with the aim of extending our services globally to suit the needs of every individual client.
From single projects to all levels of support, we will provide you with the service level that you need in order to run your front office efficiently and effectively.
Services we offer include but are not limited to:
Office ManagementOffice Management is the key to keeping your operation running smoothly by allowing you to remain on track and focussed on what you do best .... growing your business and increasing your profits.
Some of the many services offered in this area include:Appointment and Calendar ManagementTo Do List ManagementTravel Arrangements - flights, car hire, accommodationEmail and Voicemail ManagementEvent PlanningInvitationsReminder ServiceBill ManagementGift PurchasingSpecial ProjectsSecretarial ServicesSourcing of productsData EntryCorrespondenceDatabase ManagementWriting ServicesBusiness WritingSpreadsheetsInternet Searches
Document ManagementDocument Management is the need of all businesses including general document from requesting correspondence to getting your message to someone's door. LoosEndz South Africa does not just produce the documents you need for day to day running of your business; we also create an organized system for your different office needs.
Services include:General Business CorrespondenceMailings
PDF ConversionsInteractive Client FormsReport FormattingSpreadsheets
Financial AdministrationThe Financial Administration of your company is of utmost importance. LoosEndz South Africa offers the following services:
Payroll AdministrationMonthly Levy ReturnsCompany SearchesCredit ChecksObtaining of Bank CodesDebt Collections - this is one of the strengths of LoosEndz South Africa that we pride ourselves onInvoicingFull Bookkeeping functionsTracing
3rd Party Investigations
Human Resource ServicesLoosEndz South Africa will help you through the process from start to finish to finding the perfect employee to represent your company. From Employer search techniques to comprising an employee manual of processes and procedures, we are there to take the worries from you.
Services include:Company ManualContractor Co-OrdinationEmployee File ManagementInterview Scheduling and Follow-UpResume ReviewBackground checks
Other ServicesAmong the many other services on offer are:Customer and Relationship ManagementLanguage TranslationAuthor/Publisher SupportEditing and ProofreadingSocial Networking - Twitter, Facebook and LinkedInLegal and Paralegal ServicesBusiness RegistrationsFiling of Company DocumentsPatent LodgesInternet SearchesDesign of StationeryDesign of BrochuresDesign of Business CardsCourier of documents and parcelsGeneral problem solving be it with a complaint about bad service, no service, refunds required etcConcierge/Errand ServicesDay to Day needs including Lift Clubs for Children, After School arrangements
The In's and Out'sCommunication: - Communicating with LoosEndz is easy - just drop us a mail ([email protected]).Project Delivery: - Work can be exchanged via fax, email (scanned documents, pdf etc) or courier (please note that courier and mail services are for your account).Rates: - Not everyone needs the same kind of work or the same amount of hours. Custom quotes are available by contacting us.
Please find following information about our different rate packges:-
Retainer RatesMonthly retainer provids ongoing support at a discounted rate. Retainer fees are required in full in advance of services; payment is due before the beginning work each month.Hours that are not used within the month do not carry over to the next month.
Additional fees as outlined below are not included in retainer agreement and will be billed at the end of the billing month.
There is a three-month (3) minimum commitment to qualify for a monthly retainer package.
Please contact us to discuss the 3 different level packages.
Pay As You Go RatesRate packages are dependent on the level and services provided. There is no minimum set hours after the initial first hour of service.Please contact us to discuss custom hourly rates for combined service packaged.Hourly rates are invoiced on the 1st of each with payment due upon receipt of invoice.
Invoices must be reconciled in order for work to continue.Invoices will be sent via e-mail or fax at the clients request and are payable via EFT on presentation.
Project RatesProject rates are invoiced immediately after acceptance of the cost estimate. A 50% payment, of the full estimated amount, is due prior to the start of work and the remaining balance is due upon completion, before the final project is turned over to the client. An additional charge for rush projects will apply to all services.
*Clients are required to sign a work agreement outlining the scope of work to be performed before the commencement of any project.
Additional FeesLoosEndz completes client's projects with the most up-to-date technology and resources. However, some client projects may accrue extra fees for items such as printing paper, ink cartridges, stamps, envelopes, courier costs, long-distance charges, travel time and expenses, unique software, and any other office supplies specific to the clients needs. Clients will be advised of all additional fees outside the contracted rate and will be billed additionally to pricing fees.
Emergency/Rush Jobs
Projects which must be completed outside of normal business hours, i.e. after hours into the night, weekends and public holidays are subject to an additional fee that will be based on the time-frame of the project and the expected turn-around time.
ReferralsWe truly appreciate the word-of-mouth references of our satisfied clients to their colleagues or acquaintances. Clients whose referrals result in a secured contract with a new client will receive a 10% discount off their next invoice. Those clients you refer will receive 5 hours for the price of 4 for the first month.
Cost Effective PricingOur services are tailored to meet all your business needs:Pay-as-you-go for those with small tasksRetainer packages for blocks of timePackage rates for those one time projectsCustom packages for needs not addressedYou are only ever billed for the time you need!
Payment TermsPayments to LoosEndz are to be made via EFT or Bank Deposit.No work will commence until payment reflects in the account of LoosEndzReturned payments will be subject to the normal bank charges.Late payments of invoices will be subject to a penalty of 15% of total amount outstanding
LoosEndz South Africa offers Professional Services for the unique and evolving needs of small professional services businesses who want quality and flexible virtual support, at the right price.
We are focused on providing professional administrative services to our clients. It is our aim to build a dynamic company within South Africa, with the aim of extending our services globally to suit the needs of every individual client.
From single projects to all levels of support, we will provide you with the service level that you need in order to run your front office efficiently and effectively.
Services we offer include but are not limited to:
Office Management
Office Management is the key to keeping your operation running smoothly by allowing you to remain on track and focussed on what you do best .... growing your business and increasing your profits.
Some of the many services offered in this area include:
Appointment and Calendar Management
To Do List Management
Travel Arrangements - flights, car hire, accommodation
Email and Voicemail Management
Event Planning
Invitations
Reminder Service
Bill Management
Gift Purchasing
Special Projects
Secretarial Services
Sourcing of products
Data Entry
Correspondence
Database Management
Writing Services
Business Writing
Spreadsheets
Internet Searches
Document Management
Document Management is the need of all businesses including general document from requesting correspondence to getting your message to someone's door. LoosEndz South Africa does not just produce the documents you need for day to day running of your business; we also create an organized system for your different office needs.
Services include:
General Business Correspondence
Mailings
PDF Conversions
Interactive Client Forms
Report Formatting
Spreadsheets
Financial Administration
The Financial Administration of your company is of utmost importance. LoosEndz South Africa offers the following services:
Payroll Administration
Monthly Levy Returns
Company Searches
Credit Checks
Obtaining of Bank Codes
Debt Collections - this is one of the strengths of LoosEndz South Africa that we pride ourselves on
Invoicing
Full Bookkeeping functions
Tracing
3rd Party Investigations
3rd Party Investigations
Human Resource Services
LoosEndz South Africa will help you through the process from start to finish to finding the perfect employee to represent your company. From Employer search techniques to comprising an employee manual of processes and procedures, we are there to take the worries from you.
Services include:
Company Manual
Contractor Co-Ordination
Employee File Management
Interview Scheduling and Follow-Up
Resume Review
Background checks
Other Services
Among the many other services on offer are:
Customer and Relationship Management
Language Translation
Author/Publisher Support
Editing and Proofreading
Social Networking - Twitter, Facebook and LinkedIn
Legal and Paralegal Services
Business Registrations
Filing of Company Documents
Patent Lodges
Internet Searches
Design of Stationery
Design of Brochures
Design of Business Cards
Courier of documents and parcels
General problem solving be it with a complaint about bad service, no service, refunds required etc
Concierge/Errand Services
Day to Day needs including Lift Clubs for Children, After School arrangements
The In's and Out's
Communication: - Communicating with LoosEndz is easy - just drop us a mail ([email protected]).
Project Delivery: - Work can be exchanged via fax, email (scanned documents, pdf etc) or courier (please note that courier and mail services are for your account).
Rates: - Not everyone needs the same kind of work or the same amount of hours. Custom quotes are available by contacting us.
Please find following information about our different rate packges:-
Retainer Rates
Monthly retainer provids ongoing support at a discounted rate. Retainer fees are required in full in advance of services; payment is due before the beginning work each month.
Hours that are not used within the month do not carry over to the next month.
Additional fees as outlined below are not included in retainer agreement and will be billed at the end of the billing month.
There is a three-month (3) minimum commitment to qualify for a monthly retainer package.
Please contact us to discuss the 3 different level packages.
Pay As You Go Rates
Rate packages are dependent on the level and services provided. There is no minimum set hours after the initial first hour of service.
Please contact us to discuss custom hourly rates for combined service packaged.
Hourly rates are invoiced on the 1st of each with payment due upon receipt of invoice.
Invoices must be reconciled in order for work to continue.
Invoices will be sent via e-mail or fax at the clients request and are payable via EFT on presentation.
Project Rates
Project rates are invoiced immediately after acceptance of the cost estimate. A 50% payment, of the full estimated amount, is due prior to the start of work and the remaining balance is due upon completion, before the final project is turned over to the client. An additional charge for rush projects will apply to all services.
*Clients are required to sign a work agreement outlining the scope of work to be performed before the commencement of any project.
Additional Fees
LoosEndz completes client's projects with the most up-to-date technology and resources. However, some client projects may accrue extra fees for items such as printing paper, ink cartridges, stamps, envelopes, courier costs, long-distance charges, travel time and expenses, unique software, and any other office supplies specific to the clients needs. Clients will be advised of all additional fees outside the contracted rate and will be billed additionally to pricing fees.
Emergency/Rush Jobs
Projects which must be completed outside of normal business hours, i.e. after hours into the night, weekends and public holidays are subject to an additional fee that will be based on the time-frame of the project and the expected turn-around time.
Referrals
We truly appreciate the word-of-mouth references of our satisfied clients to their colleagues or acquaintances. Clients whose referrals result in a secured contract with a new client will receive a 10% discount off their next invoice. Those clients you refer will receive 5 hours for the price of 4 for the first month.
Cost Effective Pricing
Our services are tailored to meet all your business needs:
Pay-as-you-go for those with small tasks
Retainer packages for blocks of time
Package rates for those one time projects
Custom packages for needs not addressed
You are only ever billed for the time you need!
Payment Terms
Payments to LoosEndz are to be made via EFT or Bank Deposit.
No work will commence until payment reflects in the account of LoosEndz
Returned payments will be subject to the normal bank charges.
Late payments of invoices will be subject to a penalty of 15% of total amount outstanding
